IT Network Manager / Support Engineer - Educational Domain

IT Network Manager / Support Engineer - Educational Domain
  • £33,000 - £37,000 per Annum
  • Permanent
  • Sudbury, Suffolk, England, UK Sudbury Suffolk GBR CO10 1NW
Job Ref: BBBH120320
Sector: Cloud, infrastructure & networks
Date Added: 27 October 2022

IT Network Manager - Customer Support Engineer - Educational Domain

  • £33,000 - £37,000
  • Permanent
  • UK Based
  • Diverse Company culture

We're collaborating with a prominent brand in the Technology and Software Solutions (TSS) market that is looking for a Network Engineer with experience supporting Windows and Apple products.

The Role

The role is to collaborate with the school to provide staff and students with ICT Service Excellence. This position involves providing day-to-day management of the School's ICT systems, working with larger teams to guarantee a solid and stable platform.

Day to Day Responsibilities

  • Responsible for the day-to-day operation of the client's ICT systems and services on-site, making sure that service level agreements are met.
  • Arranging and delivering first- and second-line customer-facing and remote technical help in a competent, dependable, amiable, and transparent way.
  • Working effectively under pressure to provide an excellent level of service, with a proven track record in a management position within an onsite education support environment.

Essential Skills

  • Proven customer facing onsite support experience (3 Years+)
  • Knowledge/Experience of Service Management Principles
  • Have previous ICT Team Leader/Manager experience
  • Excellent communication skills

Some Amazing Benefits:

  • 25 days holiday plus our holiday buying scheme
  • An excellent pension
  • Private Healthcare
  • Cycle2Work scheme
  • Wellbeing subsidy
  • Annual volunteering day - to give something back to your community

If you'd like to play a key part in our journey, then please send us your CV

Please apply to this advert or email your CV

Tel: +44 20 7654 1180



Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.

26/11/2022 15:18:17
GBP 33000 37000 Annum
Contact Consultant:
Teddy Simpson

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