IT Field Service Engineer - 2nd Line

IT Field Service Engineer - 2nd Line
  • £35,000 - £45,000 per Annum
  • Permanent
  • London, England, UK London London GBR ec3a 4af
Job Ref: BBBH120158
Sector: Cloud, infrastructure & networks
Date Added: 24 November 2022

Field Services Engineer - £45k - Finance Customers

City of London based

I am representing an awarding winning financial services IT MSP who are looking for an experienced engineer to come and work on their field service engineering team. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to external partners in a timely and accurate manner.


  • Experience of Delivering high-quality on-site support to a variety of financial sector clients
  • Experience of maintaining and administering solutions based on cloud-based platforms Including Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort.
  • Broad and strong technical background with the Microsoft technology stack including.
  • Office 365, EMS, SharePoint, Active Directory and Windows Server and Desktop operating
  • Extensive experience in delivering desk side support to senior Executive level end-users.
  • Prior experience within the financial sector with knowledge of supporting Bloomberg,
  • OMS and PMS platforms are preferable.

Day to day:

  • Attending clients site to assist in resolution of ongoing incidents and carrying out
  • scheduled and emergency activities
  • Assisting in managing the life cycle of all service event from end-users.
  • Provide remote / Onsite based end-user support to troubleshoot issues and problems with
  • equipment and/or systems.
  • Assist with the setup of equipment and/or Starters/leavers in line with Customers process.
  • Complete research into identifying problems and developing appropriate solutions

Please apply for this role with your most up to date and relevant CV.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

24/12/2022 11:41:59
GBP 35000 45000 Annum
Contact Consultant:
Thomas Cowell

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