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Job Title: Commercial Assistant Manager
KPMG Grade: D
Connected LearningWe offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner's role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients' learning needs.
Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed technology enabled platform with a modular approach, a library of re-usable digital content and a service delivery capability. Our Learning Solutions curriculum is designed to deliver more than just training. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don't have and what they need to have. This helps clients realise their immediate and future strategic business aims.
Job SummaryThe Commercial Assistant Manager works within a team to provide commercial support for all aspects of learning delivery including supporting the scoping and qualification of new requirements, sourcing, contracting and onboarding of new suppliers, allocating work orders, purchase orders, handing off cases to our Service Centre, and managing sourcing and supplier risks. The role relies on strong contract and supplier management, conflict resolution, and communication skills to manage suppliers end ensure seamlessness integration and coordination between suppliers and internal stakeholders.
As the Commercial Assistant Manager must oversee relationships with external suppliers, strong analytical and attention to detail, especially with respect to procurement process, legal documents, internal risk management requirements, and contractual and Service Level Agreement obligations is essential.
As a role model, the Commercial Assistant Manager must embody KPMG's values and demonstrate a commitment toward the accomplishment of the team's goals.
Role and ResponsibilitiesManage supplier relationships and represent the firm wellContracting and on boarding new companiesWork at pace to tight client deadlinesAs required, guide and advise junior colleagues and manage tasks to completionSupport sourcing activity during RFP processes including: Internal Quality and Risk Management checks on potential new suppliersWork with Commercial Manager to resolve any issues or concerns related to SuppliersSupport supplier onboarding activities and ongoing supplier compliance requirementsSupport the release of new service offerings, such as:Working with Commercial Managers and Delivery Leads to assist in the generation and tracking of supplier work orders for new service requirements.Uploading work order details into the PO systemIdentifying and maintaining a detailed log of Intellectual PropertyProviding timely and accurate Management Information:Liaising with MI team to collate supplier MI.Analysis of supplier MI to inform supplier performance management activitiesManaging supplier areas on our collaboration tool to enable access to MI and trainer materials
Knowledge/Skills/ExperienceEssentialDemonstrable commercial acumen, ideally supported by formal study and exposure to contract lawAble to manage risk in a complex environmentAbility to coach, mentor, advise and instruct junior colleaguesAble to analyse data and draw out key messagesExtensive knowledge of working with suppliersOrganises and schedules workload effectivelySeeks to improve service delivery on an ongoing basisDevelops a breadth of technical, transferable and core skillsAble to interpret and apply commercial process consistentlyAble to challenge assumptions and validate information within due processWilling to build a deep understanding of the business area and show a personal commitment to meeting business needsWilling and able to respond positively to demand and stretching tasks; bouncing back from any setbacksExcellent verbal and written communication skillsStakeholder management and relationship-building skills; builds and develops positive constructive relationships across client teamsDemonstrates that they actively engage with others in order to address views and concerns.Demonstrate curiosity and suggest new ideas, approaches and perspectives.Ability to problem solve and convey information to client members outside the commercial teamAnticipates when others need support and offers helpPro-actively calls out bad behaviour
Lorien Internal is acting as an Employment Business in relation to this vacancy.