Level 2 Support Engineer - Limerick

Job Ref: 50196235
Sector: Support & Administration
Job Type: Permanent
Date Added: 06 November 2018
  • Limerick, Republic of Ireland London
  • £27,000 - £30,000 per Annum
  • Ryan Hutton
  • 02895 908475
Lorien https://www.lorienglobal.com https://www.lorienglobal.com/-/media/lorien/logos/lorienlogoweb189x84.png

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Level 2 Support Engineer - Limerick

I'm currently recruiting for a Level 2 Support Engineer to work with a leading IT Telecommunications company to be based in Limerick. This role will be a field based, the Level 2 Support Engineer will be required to go to customer sites across Limerick and the surrounding areas. You will be provided with a company car and a fuel card. A full driving license is essential. This role will be working 42 hours a week Monday - Friday, however candidates must be flexible and willing to do out of hours work and overtime. You will be required to work at least one weekend a month.


  • Proven working knowledge and practical experience on tier 1 desktop and notebook manufacturers (HP, Dell, Lenovo, Toshiba)
  • Proven working knowledge and practical experience on tier 1 printer manufacturers (HP, Brother, Epson)
  • Basic/medium working knowledge and practical experience on tier 1 server manufacturers (HP, Dell, IBM)
  • Proven working knowledge and practical experience on retail EPOS equipment.
  • Full driving license


  • Valid and current HP Servicing Desktop, Workstation & Notebook Service Qualification, or tier 1 manufacturer equivalent
  • Perform Invasive component repairs
  • Copy, backup and reload software onto specific devices
  • Complex fault finding/hardware diagnosis
  • Ability to follow a script or defined plan
  • Complete installations, maintenance & IMACS
  • Preventative maintenance activities
  • Excellent customer facing and communication skills
  • Documentation and paperwork to be completed accurately and in a timely manner


  • Industry knowledge
  • Basic knowledge of software relating to installed hardware
  • Good standard of written English and Maths, and excellent interpersonal skills
  • Basic config ( IP address, Username, Password)
  • PC literate/analytical

If you are interested or require further information please apply within

Level 2 Support Engineer - Limerick

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

06/12/2018 12:25:49
GBP 27000 27000.