Digital Process Manager (Business Analysis/Project Management)

Digital Process Manager (Hybrid of Business Analysis & Project Change Management) - Permanent - UK Wide

My client an Investment Fund with an Environmental purpose are looking to take on a Digital Process Manager (Hybrid of Business Analysis & Project Change Management) to join their team on a permanent basis. Location is flexible though some UK travel will be required. The main offices are in London, Wakefield, Birmingham Manchester and Exeter. They have an agile working environment with most people in an office only part of the week.

Main Purpose of the Job

My client has introduced some initial pieces of process digitalization into workflows using Microsoft Office 365 (SharePoint, Flow, PowerApps). They now want to recruit to accelerate the digitalization of processes. This will stem from agreement with the business process owners as to what a digitally enabled process is, developing the workflow/ solution for each process project managing the implementation of each process, in collaboration with the business process owner and then owning and managing the overall set of business processes as Digital Process Manager.

Main Duties and Responsibilities.

My client are a collection of mid-sized professional services firms so the scale and change management challenge is not like a large enterprise client. They are aiming for clear, easy to use processes that make life easier for our 800+ users. Some of the challenges include:

• Agreeing what each process should be with the stakeholders, making good use of workflows and technology as a result.
• Business analysis and project management for digital solutions that are easy for business process owners (with help) to maintain and adjust.
• Project managing (with the business process owner for each process) a clear and effective implementation, embedding each process into normal business practices.

They are in the middle of an ERP (Unit 4 Business World) roll out / implementation and with support you will play a key role in the Global Design phase including:

• Documenting, designing and developing 'to be' processes for core process areas e.g. Procure to Pay (PTP), Orders to Cash (OTC), RevRec etc
• Finding opportunities to standardize and optimize processes before they are migrated to Unit 4 / Agresso

Key skills for the Digital Process Manager (Hybrid of Business Analysis & Project Change Management) are as follows:

Development of workflows with MS SharePoint/ Flow/ Power Apps; and Process mapping/ analysis. An understanding of typical HR/ Finance/ IT processes. Process mapping and workflows experience. Experience of Project management and Change Management of application implementation. Involvement with ERP roll outs and Low code app development would be beneficial.

• Experience including development of workflows (ideally with MS SharePoint/ Flow/ Power Apps).
• Process mapping/ analysis.
• Understanding of typical HR/ Finance/ IT processes
• Process mapping and workflows
• Project management of application implementation.
• Change management.
• Stakeholder engagement/ facilitation/ consulting
• Previous experience of mid-sized engineering/ consulting/ professional services organisation
• Involvement with ERP roll outs
• Project management
• Change management
• Low code app development
• Stakeholder engagement
• Process documentation tools e.g. Visio
• Understand business processes and what the shared service and business unit leaders want.
• Experience with project and change management to push through the implementation stage and embed the processes into use (with the business process owners)
• Ability to adjust the workflows based on user feedback.
• Ability to develop workflows yourself in low/no-code development platform like Microsoft SharePoint/ PowerApps will be useful for prototyping processes.
• Understand business processes and what the shared service and business unit leaders want. As a result, you will translate requirements into technical solutions. Experience with project and change management to push through the implementation stage and embed the processes into use (with the business process owners) is key, along with the ability to adjust the workflows based on user feedback.
• You will have the ability to document and build business process maps and have an eye for driving continued optimization of these processes over time. An ability to develop workflows yourself in low/no-code development platform like Microsoft SharePoint/ PowerApps will be useful for prototyping processes.

Additional benefits include:

• 25-Days Annual Leave and Buy, Sell & Carry-Over Policies.
• Life Assurance at 4x Base salary.
• Salary Sacrifice Benefits.
• Agile/Flex working policies.

This is a permanent role for a Digital Process Manager (Hybrid of Business Analysis & Project Change Management) working for a top company. To apply to the Digital Process Manager (Hybrid of Business Analysis & Project Change Management), please send through a CV or call to discuss options.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age