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ESM Solution Architect

Job Type
Contract/Temporary
Location
West End, London
Salary
Negotiable
Job Ref
BBBH151898_1727882282
Date Added
October 2nd, 2024
Consultant
Amy Chinery

We are looking for a Solution Architect with strong ESM (Enterprise Service Management) experience for an inital 6 month contract.

We are looking for candidates with:

  • Experience of delivering enterprise cloud solutions for large organisations, with a focus on delivering seamless customer journeys supported by efficient business processes.
  • Experience with implementing Enterprise Service Management and/or IT Service Management platforms such as 4me/Xurrent, ServiceNow, BMC Helix/Remedy
  • Experience IT Service Management practices and processes, including infrastructure monitoring and alerting, CMDB integration and 3rd party platform integration with services such as voice (telephony/chat) and reporting (MS PowerBI/Azure Data Lake)
  • Able to advise on best practices for process, architecture, integration and technology co-existence.
  • Background in Application Architecture with experience of modern integration strategies, techniques, and designing using a variety of protocols including REST.
  • Experience with Amazon AWS / MS Azure platform and related integration services highly desirable.
  • Ability to engage with a wide variety of stakeholders including technical teams, business users, and senior management.
  • Has worked in an large agile-based delivery environment.
  • Comfortable working on multiple deliverables simultaneously

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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