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IT Support/ ICT Manager

Job Type
Greenwich, London
£35000.00 - £46000 per annum
Job Ref
Date Added
June 10th, 2024

IT Support/ ICT Network Manager

Joining a huge organisation with progression routes clear from day one!

Training Opportunities to excel your career

Paying up to £45k

On-Site position -DBS checks must be done.

Are you an IT support/ Network Engineer Manager on the lookout for your next opportunity? Do you want to enhance your career in a professional environment? If so, please read on and apply for an instant review! This is an excellent opportunity to join a reputable FTSE 100 organisation. In this role you will provide day to day management of ICT systems.

What you will be doing:

  • Provide 1st and 2nd line customer facing and remote technical support.
  • ICT Asset Management - ensuring the movement of contractual ICT assets are controlled and centralised asset registers are updated accordingly.
  • Document and deliver ICT equipment testing plan to ensure that service availability is at the highest level attainable.
  • ICT Equipment Disposal - ensuring that disposal of l ICT equipment is controlled and performed in conjunction with approved 3rd parties
  • Accountable for the updating and maintenance of the Onsite Engineering Knowledge Base toolset to ensure that known errors are available to the Onsite Engineering Team to assist in future reduction of Incident resolution times.
  • Key Stakeholder Meetings - work with key stakeholders to ensure that their ICT requirements are being met and enhanced upon.

What we are looking for:

  • Proven track in a management position within an on site support environment.
  • On site Support in an IT support role.
  • Detailed knowledge of Microsoft Operating Systems including, Windows 10 and Windows Server 2012/2016/2019 products.
  • Commercial experience of Microsoft applications including Office 2016/2019, Office 365, Google Classroom and SCCM/MDT.
  • Detailed working knowledge of backup technologies and recovery processes
  • An understanding of LAN/WLAN topologies in a support environment

If the above sounds like it could be you, please click through and apply now or send your CV

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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