Overlay Main Banner

Delivery Lead - Claims & Distribution

Job Type
Job Ref
Date Added
June 5th, 2024

About the Role

The Delivery Lead will be responsible for the planning, management and delivery of an agreed and evolving set of digital transformation initiatives. The Delivery Lead is also responsible for implementing, maintaining and championing agile practices at the portfolio level.

This role will be initially focused on progressing several priority initiatives covering multiple business functions, while working with the Technology Head of Portfolio and Operational Delivery Lead to enhance agile delivery capability for the group. Knowledge of a variety of delivery methodologies, predominantly agile, is preferred.

About the Department & Team

The Technology Team reports into the Chief Information Officer and is responsible for the delivery of key services to the LSM Business ranging from technical services to business process.

The team provides the architecture and the delivery skills and resources required to support business outcomes. Key Responsibilities As a member of the Claims & Distribution Technology Portfolio, the Delivery Lead must ensure there is an aligned understanding of how the team can provide the highest value to the customer and will:

* Contribute to projects as required to develop proposals, requirements, or another project documentation.

* Identify the relationships, dependencies and impacts of change on multiple systems and processes.

* Successfully engage in multiple initiatives simultaneously.

* Stakeholder management - support the Product Owner, partner with the Change (Operations) Delivery Lead to interact with all levels of management to obtain buy-in and sign off.

* Work effectively as part of an Agile team alongside the Product Owner, Scrum Master and other delivery team members.

* Ensure deliverables are accurately identified and estimated.

* Contribute to team quarterly planning and sets expectations for delivery of new capabilities, features, and functionalities while focusing on ensuring business value aligned to strategic goals.

* Participate in team demos, retrospectives, and all other ceremonies.

* Support the use of product level KPIs to drive product decisions. Assist in the collecting KPI data and / or reinforcing their use in product decisions.

* Support the creation and maintenance of the backlog (including prioritisation and acceptance criteria) and product roadmaps.

Skills and Experience

Solid experience in delivering multiple streams of projects with both business and technical teams.


* Understanding of the Claims and Reinsurance functions within a London Market or European Insurer

* Insurance, Reinsurance and London Market experience


* Salesforce capability and functionality

* Systems migration and integration experience

* Working within an Agile environment with global delivery teams

* Vendor management experience

* Ability to work independently as well as harmoniously in teams

* Comfortable working with 'C' level stakeholders in a matrix managed organisation

* Flexible and pragmatic

* Ability to work to deadlines and to meet standards

* Wide range of analytical and problem-solving skills

* Excellent presentation skills

* Strong analytical and problem-solving skills


Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Similar Jobs

Apply to this Job

Share this Job