CRM and Loyalty Coordinator

CRM and Loyalty Coordinator
  • £250 - £350 per Day
    DAY
  • Contract
  • Bracknell, Berkshire, England, UK Bracknell Berkshire GBR RG42 6EY
Job Ref: 50218188
Sector: ERP & CRM
Date Added: 19 November 2021

CRM & Loyalty Coordinator

Our ideal candidate has previous experience in CX / CRM roles such as CRM specialist, CRM Manager, Customer Success Manager, UX manager, CRM/SFDC project management

Required

  • 2-5 years of experience with CRM
  • Proficient in the use of SFDC and Marketing Cloud (Drupal)
  • Proficient knowledge of CRM, data management and -reporting
  • Customer service and issue resolution with strong customer experience background
  • Basic understanding of marketing principles and terminology
  • Preferably experienced with loyalty scheme management
  • Knowledge of data protection, GDPR
  • Reporting and analytical skills
  • Experienced w business tool used for business analytics purposes, eg QLIK Sense

Desirable

  • Good understanding of the agricultural industry
  • Digital Campaign activation skills, preferably experienced in setting up/supporting digital journeys and VOC,
  • Project management skills

Critical technical and professional capabilities

  • Customer focus
  • data analysis skills
  • Communication project management skills
  • Organisation and time management
  • Creativity, flexibility, attention to detail
  • skills for fast adoption of new processes and systems

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
19/12/2021 18:10:44
GBP 250 350 Day
Contact Consultant:
Emma Stewart

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