Assyst ITSM Content Administrator

Assyst ITSM Content Administrator
  • Competitive
  • Contract
  • Edinburgh, Scotland, UK EH2 4QZ Edinburgh Edinburgh GBR EH2 4QZ
Job Ref: 50217990
Sector: Other
Date Added: 11 November 2021

Assyst ITSM Content Administrator - Edinburgh / Remote - 3 Month Contract

Our Public Sector client are currently recruiting for a Assyst ITSM Content Administrator to join on a 3 month initial contract, inside of IR35.

Required to Manage the content with our IT Service Management (assyst) application including;

  • creation and update of user-focused content as required
  • ensuring consistency between content
  • quality checking site content to ensure it meets agreed standards and, if required, providing feedback to colleagues with editing responsibilities
  • proof reading content
  • monitoring, logging and, if appropriate, acting on feedback from users

The successful candidate will have the following skills/knowledge:

  • Excellent customer care and communication skills,
  • Strong web writing skills and use of plain English,
  • Experience of using a style guide to produce consistent content to tight deadlines,
  • Excellent organisational skills,
  • Experience of using content management systems to create and manage content,
  • Experience of working within a Service Delivery environment,
  • Experience and skills in managing content for an online portal, and
  • Experience of writing to a high level and to an audience.
  • An awareness of Agile, ITIL and Service Management methodologies.

Should this position be of interest please submit your CV and I will be in contact by telephone as required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

11/12/2021 15:28:28
GBP Annum
Contact Consultant:
Lewis Baillie

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