Customer Service Co-ordinator

Customer Service Co-ordinator
  • £20,000 per Annum
    ANNUM
  • Permanent
  • Eastleigh, Hampshire, England, UK SO53 3RY Eastleigh Hampshire GBR SO53 3RY
Job Ref: 50217228
Sector: Sales and Digital Marketing
Date Added: 12 October 2021

Do you have customer service experience? Are you looking to start or continue your career with a vibrant company? Are you looking to join a company which invests in your training and development? If so, please read on and apply for more information.

You will join a market leading, growing, and successful independent communications, IT, and cloud services provider, who offer products and services to clients in the UK and worldwide. The company fosters an inclusive, co-operative, and supportive culture to help everyone in their team to grow and feel valued.

The company is looking for a customer centric individual who can join their team to provide strong customer service to their providers and customers regarding telecoms and IT solutions. You will receive full training, in order to ensure you have a full understanding of the company's product suite.

Main responsibilities:

  • Provide excellent customer service to existing and new partners
  • Responsible for the placement of orders
  • Manage and track orders
  • Log customer contact on the company portal
  • Report any problems or delivery issues to management or the Escalations team
  • Ensure all billing charges are accurately approved and billed accordingly

The offer:

  • Base salary £20,000
  • home-based position
  • Extensive on the job training
  • 25 days holidays plus bank holidays with the option to purchase more
  • An additional day off on your birthday or if you're getting married
  • Access to discounts and savings at more than 1,200 retailers

Requirements:

  • Strong customer service experience
  • Articulate, personable and resilient
  • Microsoft Office skills
  • Ability to manage your own workload with deadlines

For more information and immediate review, please apply now!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
11/11/2021 15:50:13
GBP 20000 20000 Annum
Contact Consultant:
Neelam Ali

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