HO Strategic Service Design and Future Modelling - Inside IR35

HO Strategic Service Design and Future Modelling - Inside IR35
  • £500 - £900 per Day
  • Contract
  • Edinburgh, Scotland, UK EH2 4QZ Edinburgh Edinburgh GBR EH2 4QZ
Job Ref: 50216846
Sector: Service delivery & operations
Date Added: 28 September 2021

Head of Strategic Service Design and Future Modelling - Glasgow / Edinburgh - Inside IR35

Our client required the support and direction of a Head of Strategic Design and Future Modelling professional for an initial 6 month contract, with the option to extend up to a maximum of 23 months.

The Strategic Service Design and Future Modelling strand is a new function within the Programme that has been established to bring together the Technical and Business Architecture teams with the Service Design team to set the strategic direction for the services that are produced.

Main Duties of this Role

  • Provide strategic leadership to the Strategic Service Design and Future modelling strand
  • Oversee the creation of the strand and define the approach
  • Work with Chief Digital Office, Chief Architect and other key stakeholders
  • Lead the Strategic Client Interaction Management element to set the direction of client interaction
  • Bridge technical and business architecture with service design to ensure the services being created are best in breed.
  • Work with the Programme and Agency to define the priorities for the strand to focus on.

Key Skills

  • Deep understanding of Service Design principles and how to apply them
  • Knowledge of world class Client Interaction Management across multiple channels
  • Being able to bring together technical and non-technical stakeholders and able to communicate the vision.
  • Key stakeholder management skills to ensure that vision/strategy is adhered to during high scale, high volume delivery
  • Knowledge of modern architectures and delivery methods including scaled agile.

Candidates must have flexibility to work on occasions in Edinburgh or Glasgow, as well as home working. At present, all workers are working from home.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

28/10/2021 08:50:23
GBP 500 900 Day
Contact Consultant:
Tracey Bayar

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