2nd Line Support Analyst - Security Cleared

2nd Line Support Analyst - Security Cleared
  • Competitive
  • Contract
  • London, England, UK London London GBR W1C 1JJ
Job Ref: 50216756
Sector: Other
Date Added: 22 September 2021

2nd Line Support Analyst - Security Cleared

I am currently looking for a *Security Cleared* 2nd Line Support Analyst to work for a leading IT Service provider based in London.

The Service the 2nd Line Support Systems Specialist is required for is 5 days per week from Monday to Friday covering the normal customer support hours of 8:30 AM to 5:00 PM. Working patterns are impacted by site policy towards the COVID pandemic and this may necessitate restricted ways of working to ensure safe social distancing.

Mandatory Skills Required:

  • Good practical knowledge and understanding of working within a secure environment.
  • Proven record of technical support within a secure environment using various technologies and solutions. Demonstrable working experience of various Microsoft operating systems and technologies such as firewalls, thin client, secure networks.
  • Support specialised areas that require a unique level of support, including; Network Support, Back-up processes including VERITAS Netback Up, MS Exchange and SCCM/SCOM.
  • Networking experience (inc. CISCO)
  • Thin client and firewall experience
  • Symantec GHOST experience
  • Test and Integration
  • Provide guidance and advice for Business Change Requests
  • Being responsive to short notice Change Requests or Urgent Operational Requirements
  • Professionally communicate and work with end users and occasionally with account stakeholder

If you would like more information please feel free to give me a call on 02076541092

Lorien Plc is acting as an Employment Business in relation to this vacancy.

22/10/2021 16:17:35
GBP Annum
Contact Consultant:
Lily Eva

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