Service Designer

Service Designer
  • Competitive
  • Contract
  • London, England, UK EC3A 4AF London London GBR EC3A 4AF
Job Ref: 50216618
Sector: Design & Architecture
Date Added: 17 September 2021

Service Designer - Remote - 6 Month Contract

Our Public Sector client are currently recruiting for a Service Designer to join on a 6 month initial contract, inside of IR35.

Main Duties of this Role

  • Journey design and blueprint of the MVP and future state journey that fits with existing E2E outline and meet policy and bill objectives
  • Painpoint identification and resolution to create a seamless experience for all users
  • Raising risks and helping to provide mitigation at a service level
  • Design of artefacts needed to help the service operate
  • Input to requirements/user stories that will define technical specification or functioning of tools/systems as appropriate
  • To identify further stages of development to deliver a future iterations of the service post launch, to be incorporated into a roadmap/backlog

Essential Skills:

  • Experience working with other User-Centered Design (UCD) practices and in a user centred context
  • Experience working in a multichannel environment
  • Experience and proven track record delivering services and products
  • Experience working on sensitive user topics
  • Experience working with Agile and or multidisciplinary teams
  • Experience of working on manual/clerical process based environments

Should this position be of interest please submit your CV and I will be in contact by telephone as required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

17/10/2021 09:45:33
GBP Annum
Contact Consultant:
Lewis Baillie

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