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My client are looking for a Desktop Support engineer to help assist them with BAU Support on both Windows and MAC hardware, please note due to the client you will need to utilise an Umbrella Solution.
You will be Resolving tickets in Service Now relating to user issues, completing daily stock takes, building and shipping devices and peripherals. Onsite and remote support to users required. MAC and Windows environment. Note: The bulk of the users have Apple macbook devices so the candidate will need to have good knowledge and experience supporting Mac devices in an enterprise environment. Excellent customer service skills required, applying a proactive and methodical approach to problem solving. The role is based in a fast moving Media client office and will be responsible for carrying out asset management.
If you are interested and available please apply today!
Lorien Plc is acting as an Employment Business in relation to this vacancy.