2nd Line Desktop Support Engineer - (MAC & Windows)

2nd Line Desktop Support Engineer - (MAC & Windows)
  • £180 per Day
    DAY
  • Contract
  • Leeds, West Yorkshire, England, UK Leeds West Yorkshire GBR LS1 4AP
Job Ref: 50216594
Sector: Other
Date Added: 29 September 2021
  • Desktop Support Engineer - MAC & Windows Exp
  • Leeds - Onsite 5 days a week
  • ASAP Start
  • 2 month contract initially
  • £180 per day
  • Inside of Scope

My client are looking for a Desktop Support engineer to help assist them with BAU Support on both Windows and MAC hardware, please note due to the client you will need to utilise an Umbrella Solution.

You will be Resolving tickets in Service Now relating to user issues, completing daily stock takes, building and shipping devices and peripherals. Onsite and remote support to users required. MAC and Windows environment. Note: The bulk of the users have Apple macbook devices so the candidate will need to have good knowledge and experience supporting Mac devices in an enterprise environment. Excellent customer service skills required, applying a proactive and methodical approach to problem solving. The role is based in a fast moving Media client office and will be responsible for carrying out asset management.

Key Skills

  • 2nd Line Support
  • In-depth, hands on 'problem solving' expertise in desktop hardware, operating systems and software packages - e.g. Apple OSX and the Google Application Suite, Windows 7 and the MS Office suite;
  • To provide support for Smartphones, iPads, iPhones etc.
  • In-depth, hands on 'problem solving' expertise in corporate platform and application delivery. e.g. Citrix client, cloud-based Google Applications.
  • Certified Diagnostic Engineer status with a primary manufacturer e.g. Apple, HP etc.
  • Experience of IT operations support in a media, broadcast and/or TV production environment advantageous.

If you are interested and available please apply today!

Lorien Plc is acting as an Employment Business in relation to this vacancy.

Lorien
29/10/2021 12:14:12
GBP 180.00 Day
Contact Consultant:
Hollie Smith

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