SC Cleared Deskside Engineer - Inside of Scope

SC Cleared Deskside Engineer - Inside of Scope
  • £170 per Day
  • Contract
  • Oxford, Oxfordshire, England, UK Oxford Oxfordshire GBR OX11 0FA
Job Ref: 50216042
Sector: Other
Date Added: 31 August 2021
  • SC Deskside Engineer Team Lead
  • Harwell
  • 11/10 - 26/10
  • £170.00 per day
  • Inside of Scope

My client is looking for a Team Lead to join their IT Team in Harwell, due to the end client you will need to be paid via an umbrella solution.

Key Responsibilities

  • To provide high-quality, highly visible desk side and floor-walking support functions to the customer and log such activities through the call systems as work is completed.
  • Working within a core site as part of a wider teams spread through other core sites and field.
  • To install pre-defined computer 'images' onto desktop and laptop computers in the case of a serious system failure.
  • To install or re-install any applications onto PCs in line with installation procedures.
  • To perform diagnostic services using all available resources, including the use of other customer-based and external support parties.

Key Skills & Experiences

  • Ideally management experience of running a small team of deskside engineers or similar roles
  • Desk Side Experience
  • SNOW or other ITSM Ticket-based toolsets in order to have an understanding and manage workflow tickets
  • Strong product related technical background
  • Knowledge of Windows 7, 8, 8.1 and 10
  • Microsoft Office 2010, 2013 & 365
  • Mobile Phone Support
  • SCCM knowledge

Lorien Plc is acting as an Employment Business in relation to this vacancy.

30/09/2021 09:52:27
GBP 170.00 Day
Contact Consultant:
Hollie Smith

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