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Senior Product Manager (Salesforce) - 6 months initial - Glasgow
Our Glasgow based client is looking to award a contract for the provision of a Senior Product Manager for 6 months with an optional extension period of up to 18 months.
Their Transformation Programme has been running for just over a year and has so far completed several discoveries to inform both Service Design and provision of digital solutions to enable service delivery. The Programme includes work streams relating to data, service design, culture & behaviours & digital tools. The implementation of a CRM is a key milestone for the programme this year.
In this role you will be the Senior Product Manager for the CRM (Salesforce) implementation in a hybrid team with staff and delivery partner colleagues. You will be supported by a product manager and together you will ensure that users needs are efficiently captured and prioritised. The product managers will be a key conduit between the end users of new systems and processes (Staff) and the delivery team.
The Senior Product Manager works with the delivery team to:
Their role is to:
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age