IT Programme Manager, 3 days On-site, £800 A day
£800 inside IR35
We are looking for a very strong IT programme manager with experience of delivering customer service focussed, IT enabled programmes.
- Ability to manage a £6M Programme with multiple streams.
- Ability to manage multiple key stakeholders across different markets - Key particularly in our outsourcing parts of the Programme
- Ability to report and lead discussions with C-Suite
- Customer focussed - Both business and owner centric
- Any experience in the following would be advantageous though not essential.
- Amazon Connect Technologies
- Digital chat solutions
- Work force management solutions - especially Calabrio
- Experience of outsourcing contact centres to 3rd parties
- Remote video solutions - particularly Hero and Bambuser
- E-Learning solutions
- Community hubs
Lorien Plc is acting as an Employment Business in relation to this vacancy.
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