Performance Lead

Performance Lead
  • Competitive
  • Contract
  • Glasgow, Scotland, UK G2 2SA Glasgow Glasgow GBR G2 2SA
Job Ref: 50213285
Sector: Service delivery & operations
Date Added: 22 April 2021

Performance Lead - Glasgow / Remote - 6 Month Contract

Our Public Sector client are currently recruiting for a Performance Lead to join on a 6 month initial contract.

The successful candidate will have the following skills/knowledge:

  • Must have experience in Disaster Recovery/Business Continuity. To work on scheduling and planning of disaster recovery events, working with internal stakeholders and external vendors.
  • Experienced in creating Continual Improvements in the process.
  • Must have experience in Power BI and the ability to use that to extract data from the current Service Management tool.
  • Experience creating/running/managing reporting portfolio within IT Service Management.
  • Must have experience using Ivanti or an equivalent Service Management tool.
  • Must have ITIL Foundation or above.
  • Excellent customer service - experience working in a customer service/IT Support environment.
  • Experience working across functions and working with internal and external stakeholders.

Should this position be of interest please submit your CV and I will be in contact by telephone as required.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

22/05/2021 15:17:13
GBP Annum
Contact Consultant:
Lewis Baillie

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