Senior Service Designer - Inside IR35 - £550pd - 23 months

Senior Service Designer - Inside IR35 - £550pd - 23 months
  • £545 - £550 per Day
  • Contract
  • Glasgow, Scotland, UK Glasgow Glasgow GBR G2 8LU
Job Ref: 50212796
Sector: Service delivery & operations
Date Added: 26 March 2021


Our Public Sector client currently requires an additional 4 Senior Service Designers to support the ongoing efforts of a large scale and exciting programme of work. This role is currently working from home, once restrictions have been lifted the role can be based from either Edinburgh or Glasgow office with a possible flexibility surrounding remote working.

The 4 additional Designers will work closely with service managers and programme directors to develp design concepts whilst championing the involvement of citizens, service users and stakeholders throughout the design process.

Day to day you will;

  • Support the design and implementation of services, strategies, and policies to ensure business requirements and user needs are being met.
  • Advocate for inclusive, collaborative, user centred service design practices and embed them into service design and delivery.
  • Advise on which service design tools and methods to use.
  • Work with user researchers to understand and meet the needs of users across a variety of channels.
  • Champion design for users for whom assisted digital and / or accessibility technologies are required to access a service.
  • Facilitate co-design with design teams, citizens services users, and other stakeholders.
  • Prototype and validate proposed design solutions using a variety of prototyping tools.
  • Identify and understand constraints, communicate these and work within them (including challenging the validity of constraints where appropriate whilst ensuring standards are being met.)
  • Make and guide on design decisions and communicate how decisions have been reached.

For more information please email

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

25/04/2021 09:53:11
GBP 545 550 Day
Contact Consultant:
Tracey Bayar

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