2nd Line Support

2nd Line Support

I am currently looking for a 2nd Line Support Engineer to join a Managed Service provider on a permanent basis.

The ideal candidate will be a strong 2nd line Engineer with 3rd line capabilities, covering their weekend shifts remotely.

Key Skills:

• Good working knowledge of:
  1. MS Windows Server 2008/2012 (R2) /2016
  2. MS Windows Windows 7 / 8 / 10
  3. MS Exchange 2007 / 2010 /2012
  4. MS Office 2010 / 0365
• Proven Customer service skills.
• Positive, enthusiastic and supportive individual.
• Ability to take ownership of and progress issues.
• Ability to work under pressure.
• Ability to work in a team and to support team members.
• Excellent communication and interpersonal skills.
• Ability to build good working relationships with internal and external contacts

Desirable:

• Citrix
• Citrix Netscaler
• XenApp
• XenDesktop
• VMware
• Intune
• Windows Server

If this is something of interest to you please feel free to call me on 02076541092 for more information!

Lorien Plc is acting as an Employment Agency in relation to this vacancy.