- SC Cleared Infrastructure Engineer - Server and Networking Experience
- 3 month contract
- Inisde of Scope
- £350 per day
My client is looking for a Resident Engineer to provide maintenance support for the IAM Estate based in the North London. You will be supporting this prestigious customer on a core IAM (Identity and Access Management system) which is integral to the availability of their Applications. Your key tasks will be Proactive maintenance, resolving software and hardware issues and delivering service within the defined service level agreements to our customer.
Your day-to-day responsibilities include:
- To resolve incidents customer equipment at the customer site.
- To undertake proactive Maintenance tasks to ensure the overall availability of the solution
- To Complete Customer Service Requests associated with the IAM Managed Service
- Manage customer expectations and communicates time-scales.
- Develop the relationship with the customer.
- Communicate potential risks back to the business including non-conformance costs.
- Proactively seek customer feedback.
- Control of stock and Company assets Associated with Service Delivery.
- Demonstrates awareness and compliance of SLAs / contract service conditions.
- Escalate unresolved non-compliance issues to the direct line manager in a timely manner.
- Ensure compliance to Company and Customer standards, processes and security procedures.
- Identify and suggest process and procedure improvements.
The job holder is required to have a solid background in Enterprise Class Server and network infrastructure maintenance, encompassing the following core disciplines:
- IP Network Architecture (Switches, Routers and Firewalls).
- Experience of working in an AWS environment
- Server Maintenance and associated operating systems (Windows, Linux)
- Anti-Virus software, OS patching and system backup procedures
- Database Administration
- network maintenance experience.
- ActivIdentity CMS
- ActivClient (including PIV model)
- Core Street OCSP
- DirX product suite
- Entrust PKI
- EPI software
- Fargo printers
- Java Smart Cards
- McAfee AV
- Oracle Databases
If you are available and interested please apply today!
Lorien Plc is acting as an Employment Business in relation to this vacancy.
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