IT Service Desk Analyst

IT Service Desk Analyst
  • Competitive
    ANNUM
  • Contract
  • Edinburgh, Scotland, UK Edinburgh Edinburgh GBR EH11 3XD
Job Ref: 50210189
Sector: Other
Date Added: 26 May 2021

IT Service Desk Analyst

Our client is looking for a highly skilled IT Service Desk Analyst to join their Edinburgh based team for a 3 months initial contract.

THIS ROLE SITS INSIDE IR35

Candidates are expected to have the following essential skills:

  • Excellent customer care, communication skills and telephone manner. (Successful candidates are expected to display a sound command of written and spoken English)
  • Excellent organisational skills
  • Experience of working with an IT Service Desk or similar ITIL support role
  • Experience of incident management and working with relevant ITSM tools.
  • Experience of troubleshooting Microsoft based operating systems with emphasis on Windows 7, 8 and 10 and Microsoft Office products.
  • Experience of supporting BlackBerry, Android and iOS devices (BlackBerry UEM)
  • Experience of supporting Bitlocker encryption
  • Experience of Active Directory - Users accounts and Groups

If you are interested, please submit your cv

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
25/06/2021 08:41:09
GBP Annum
Contact Consultant:
Paul Hart

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