IT Sales / Client Services Manager

IT Sales / Client Services Manager
  • Competitive
  • Permanent
  • Huntingdon, Cambridgeshire, England, UK Huntingdon Cambridgeshire GBR PE29 6FY
Job Ref: 50208699
Sector: Sales & Marketing
Date Added: 03 August 2020

IT Sales Client Manager / IT Sales Account Manager - Solutions, Cloud, IT Managed Service

We are currently seeking an IT Sales Client Manager for a leading IT Services organisation. Geographically we are looking for Account Managers who can support the East of England, Midlands and South East England with a base location of Huntingdon or London

The post-holder will be responsible for achieving all sales and performance targets set in line with the Company objectives with the highest degree of professionalism and efficiency whilst ensuring that all sales and GP opportunities are maximised. They must strive toward establishing 'trusted advisor' status with clients.

As a Client Manager you will hold the following responsibilities:

  • Ensure you achieve your set annual targets for both margin and annuity services.
  • To successfully develop and drive sales plans, using agreed methodologies, to retain existing business and develop and grow new revenue.
  • Develop and maintain an accurate margin forecast and robust pipeline in order to achieve target.
  • Manage client records within CRM to ensure good communication and knowledge sharing about clients through good record keeping.
  • Assist the company to grow its annuity income stream by maximising all potential annuity opportunities within your current and future client base.
  • Work effectively with the Sales Support teams to ensure that penetration within Clients are maximised through consistent and professionally persistent contact.
  • Use robust questioning at all levels within a Client to fully understand the business needs to ensure that suggested applications of technology are relevant and valuable.
  • Ensure appropriate use of all resources available with Clients including Pre-Sales, Internal Sales and Vendors.
  • Create and manage Client contact strategies and Major Client Strategy documents to leave no stone unturned.
  • Extend the portfolio of Clients through prospecting, qualification and profiling where necessary.
  • Feedback to the business key industry trends from conversations with Clients to ensure agility and relevance in our marketing approach.
  • Support marketing initiatives and develop invitees to events.
  • Build and nurture relationships on multiple levels within the client portfolio. Extending the relationship across hierarchy levels within Clients.

To be successful in this role, you will have worked as a Client Manager / Account Manager within the IT sector with a new business and account management track record within areas such as:

  • Solutions Sale - Experience
  • Cloud Services - Opportunity identification and positioning
  • Managed Services - Opportunity identification and positioning
  • Experienced in dealing with IT facilitators/managers/CxO level
  • Can link Business requirements to applications of relevant technology to build business case
  • Consultative sales approach to identify, define and secure trusted advisor status to drive opportunities
  • Lead generation, prospecting and winning business within 100 to 5000 user business' up to FTSE scale

The ideal candidate will be self-motivated with high activity levels and be able to think laterally to provide a different experience for the client. You will be able to manage link between client requirement/expectation and company capability and qualify prospects strongly to maintain an accurate forecast and not to engage internal resource too quickly as not to waste colleagues time. You must hold excellent commercial acumen and analytical skills with the ability to plan, forecast and report against sales plans and targets.Please note you must be willing to travel and work from customer sites and be willing to work unscheduled hours when required.

Please apply online to Rebekah today.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

02/09/2020 07:39:41
Contact Consultant:
Rebekah Wynne

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