Platform Service Delivery Manager (European Wide)

Platform Service Delivery Manager (European Wide)
  • £25,600 - £47,500 per Annum
  • Permanent
  • London, England, UK London London GBR EC3A 4AF
Job Ref: 50207304
Sector: Service Delivery
Date Added: 10 March 2020

Platform Service Delivery Manager (European Wide)

Lorien are recruiting for a Platform Service Delivery Manager to work with a Large IT Consultancy company across Europe.

The Platform Service Delivery Manager can be based from anywhere in Europe - The role will be flexible with working from home and or your nearest office, and there is no expectation of travel.

My client has introduced a brand new cloud platform service to its customers across the UK & Europe, so this role is the first of its kind within the company. The role will be pivotal in moving the business to a more consultative selling, solution led business, which is recognised as a market-leading trusted advisor in helping customers on their data transformation journey.

The role will be to service customers mainly across Western Europe. Previous experience working across Europe or on an international scale is essential.

The main focus of the role will be to manage the service delivery of small to medium sized accounts, Partner/Vendor management, and Excellent financial acumen.

Core skills

  • Controls elements of service risks, service costs & improves productivity of low complexity contracts for customers & internally in order to increase profitability & continually improve cost effectiveness.
  • Manages the service delivery within small to medium sized accounts, or elements of service delivery within a large account, in order to deliver contracted service commitments & continual service improvements.
  • Proactively manages internal and external suppliers in a service partnership as 'one service team'.
  • Contributes to the continual improvement of Service Delivery standards & practices.
  • Depending on the size of the account, identifies opportunities for new business and account growth.

If this role could be of interest or you would like further information please contact Ryan directly or apply within.

Platform Service Delivery Manager (European Wide)

Lorien Plc is acting as an Employment Agency in relation to this vacancy.

09/04/2020 10:31:39
GBP 25600 25600
Contact Consultant:
Ryan Hutton

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