Technical Support Analyst - 1st Line Support

Technical Support Analyst - 1st Line Support
  • £11 - £12 per Hour
    HOUR
  • Contract
  • Farnborough, Hampshire, England, UK Farnborough Hampshire GBR GU14 0NR
Job Ref: 50207079
Sector: Support & Administration
Date Added: 12 March 2020
  • Technical Support Analyst - Inside of IR35
  • Farnborough
  • ASAP Start
  • £12.00 per hour

My client, an large scale MSP is looking for a Service Desk Analyst to join their team on a 3 month initial contract.

You will have experience responding to customer and user queries via email or the phone. Performing remote troubleshooting of devices in order to provide a remote fix, or to pass the call to the engineering teams for a site visit. The service will require training on the customer proprietary hardware and software and at times can be a pressurised environment with aggressive SLA's that need to be constantly managed.

Knowledge

  • Technical Helpdesk experience
  • Customer Service experience
  • Knowledge of Windows 7/10
  • Knowledge of hardware - Desktop PC's, Printers, Screens.

If you are available and interested please apply today!

Lorien Plc is acting as an Employment Business in relation to this vacancy.

Lorien
11/04/2020 14:28:25
GBP 11.00 11.00
Contact Consultant:
Hollie Smith

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