2nd Line Deskside Engineer

2nd Line Deskside Engineer
  • £26,000 - £29,000 per Annum
    ANNUM
  • Permanent
  • West London, London, England, UK West London London GBR WC2A 1AF
Job Ref: 50206684
Sector: Support & Administration
Date Added: 09 March 2020
  • 2nd Line Deskside Engineer
  • West London
  • Perm
  • Market Rate

My client, one of the worlds professional services firms,is looking for a 2nd Line Support Engineer to join their busy team in the heart of West London. You will be joining an established team of 3 engineers onsite and will be there to provide hardware and software support, both remotely and desk side on IT products within the required Service Level Agreement (SLA).

Keys Responsibilities

  • To replace desktops, laptops and monitors as like for like and enabling a quick resolution with minimum inconvenience to the end user
  •  Perform Break fix on all desktop equipment
  •  To perform IMAC activities
  •  Mobile phones (Samsung) support
  •  Complete all allocated calls and maintain regular contact with call scheduler
  •  To diagnose problems accurately using all the available resources and technical knowledge

Skills and Experiences

  • 2nd line support
  • Customer facing Exp
  • SCCM
  • ServiceNow
  • Windows
  • Hardware rebuilds

If you are available and interested please reply today!

Lorien Plc is acting as an Employment Agency in relation to this vacancy.

Lorien
08/04/2020 10:14:17
GBP 26000 26000
Contact Consultant:
Hollie Smith

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