IT Team Leader - Field Based

Job Ref: 50202127
Sector: Network, Telecoms & Infrastructure
Job Type: Permanent
Date Added: 23 July 2019
  • Manchester, West Midlands, England, UK Manchester West Midlands GBR B6 4AH
  • £28,000 - £32,000 per Annum
    ANNUM
  • Henry Wilson
  • 0207 654 1117
Lorien https://www.lorienglobal.com https://www.lorienglobal.com/-/media/lorien/logos/lorienlogoweb189x84.png

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IT Team Leader - Field Based

My client is a UK Wide IT Services company who are currently looking to recruit a Team Leader to manage 30-40 resources while the work on a range of customer sites across the North West Region.

The key responsibilities for this role includes:

  • To manage day-to-day operational, people and performance management and to maintain morale, motivation, utilisation and productivity of teams across multiple accounts.
  • To act as a first point of contact for staff in order to assist with staff queries.
  • To assist with ad-hoc service/management related tasks as and when required.
  • To deputise for the Regional Manager in periods of absence or other.
  • To chair and minute team meetings providing company wide and departmental activities, own and take responsibility of any actions through to conclusion via trackers/enhancement plans where applicable.
  • Monitor trends and recommend process changes/training to the line manager where relevant.
  • To effectively manage employee matters on a confidential basis.
  • Maintenance of shared documentation, working closely with the line manager, peers and staff.
  • To ensure that staff refer to and adhere to relevant procedures to perform role.

The key experience and knowledge required for this role includes:

  • Strong, demonstrable written procedural and organisational skills.
  • Exposure to previous team-leader role is desirable.
  • Ability to demonstrate recent personal successes within their team/with the client.
  • IT engineering experience - 3 years desirable.
  • A good understanding of analytical troubleshooting.
  • Knowledge of specific customer software.

This is a Permanent role working for a top company as a IT Team Leader.

To apply please contact:

Henry Wilson

Lorien

0207 654 1117

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

Lorien
22/08/2019 13:19:23
GBP 28000 28000