Service Desk AnalystI am looking for a Service Desk Analyst to work for a large IT service provider based in Milton Keynes on a permanent...
3rd Line Systems Administrator, Perm, Huntingdon.
We are looking for a Systems Administrator who can help expand our team at a market leading Manages Service Provider. If you are a 3rd Line engineer or a systems Administrator looking for the next step in your career - this job is for you!
Your Key Responsibilities:
To provide 3rd line technical support to customers including server, desktop and networking infrastructure.
To liaise with and build strong working relationships with key customer contacts.
To record all calls to ensure accurate information about the client's systems is maintained and available to other support personnel and account managers.
To work with other support staff to build knowledge and skills pertinent to the sites supported.
To take a proactive approach to customer IT systems to ensure problems are avoided and the longer term development of the customer IT systems are considered.
To be able to manage demanding users on customer sites who have high expectations.
To be able to communicate technical issues and concepts to a non-technical audience.
Essential - Must have exposure OR experience with the following:
MS Windows Server 2008R2 or above
VMware (qualification desirable)
Key Networking Technologies:
LAN and WAN networking
DHCP, DNS, TCP/IP
If you are interested in this position or would like to know more, please apply today, or alternatively give me a call on 0203 909 5189 for a confidential chat.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age