Airwatch Infrastructure EngineerMy client has an urgent requirement for an Airwatch Infrastructure Engineer to join their team to manage, maintain and support our Airwatch environments....
Airwatch Infrastructure Engineer
My client has an urgent requirement for an Airwatch Infrastructure Engineer to join their team to manage, maintain and support our Airwatch environments. This is a 6 month contract role - primarily based at Bracknell; however, any applicant must be prepared to travel to the Head Office in Victoria for meetings with our clients Shared Services teams.
Airwatch Engineer duties and responsibilities:
Provide ongoing operational support including operating system releases, upgrades and service pack installations, bug fixes, security updates and any system change activities.
Accountable for the setup, configuration and support of mobile devices such as iPads, iPhones, Android devices etc. and management and deployment of VMware AirWatch Mobile Device Management
Provide 3rd line support for our Airwatch service to the client Service Desk
Provide clear, concise and well timed communications to our customers to notify them of upcoming change or issues with service
Collaborate with other Partnership IT teams to leverage best practices and identify resolutions to issues and solutions. Deliver routine maintenance, upgrade and/or replacement to minimise the impact on the users
AirWatch Engineer Experience and Technical Skills:
Understanding of and configuring the Android and iOS mobile Operating System, Practical experience of Enterprise-wide Mobile Device Management, preferably AirWatch, Understanding of the concepts of, configuring of, and product-level testing of secure networking technologies including but not limited to: Virtual Private Networks (VPN), Digital Certificates, Access Point Names (APN), TCP/IP, Firewalls, Wi-Fi, The ability to troubleshoot and logically problem solve, Experience of working at 3rd line support, Experience of implementing new software/functionality within a secure environment, Ability to document build and configuration
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age